Chief Operating Officer

The directorate of the Chief Operating Officer has responsibility for:

Human Resources

The HR team's focus is to support managers and staff in making the Assembly a great place to work. To achieve this we work with our internal customers to develop people practices that are best in class – Gold Standard under Investors in People - encompassing recruitment of Assembly staff, induction, learning and development, performance management, and health and wellbeing. We also work closely with the Commission & Members’ Support service in providing a suite of HR policies and guidance for Assembly Members and their staff.

Financial Services

The Financial Services team sets the standards for financial management, accounting and financial control in the Assembly; processing payments (including payroll) to Assembly Members, their support staff, and Assembly staff; supporting the Assembly Commission in demonstrating value for money, stewardship and probity in managing its financial resources; and paying all supplier invoices as quickly as possible to improve the cashflow of businesses in these difficult times.

Governance & Audit

The Governance & Audit team works at ensuring we have robust corporate processes in place to help us achieve the Assembly’s strategic goals. It includes expertise in procurement and managing improvement projects, risk analysis and performance reporting, audit and equalities. This team also supports the Assembly Commission Audit Committee and administers Freedom of Information Requests.

Information and Communications Technology

The ICT team has responsibility for managing the ICT and broadcasting services provided to the Assembly Commission. The team ensures that ICT services are provided to Members, their support staff and officials, and that broadcasting facilities are available within the Assembly Commission.

Estates and Facilities Management

The team is responsible for managing the Assembly Commission’s estate, and managing a range of contracts with external service providers. The team provides a wide range of essential services and facilities for both the Assembly building and the Pierhead Building to enable and assist Assembly Members and officials to carry out their duties effectively. These include emergency procedures, accommodation and health and safety.

Security

Security has responsibility for dealing with all aspects of building and physical security in the Assembly Commission Cardiff Bay buildings.