National Assembly for Wales
Chief Operating Officer
The directorate of the Chief Operating Officer has responsibility for:
- Human resources;
- Finance;
- Information and Communications Technology;
- Estates and Facilities Management;
- Security;
- Corporate Planning;
- Change and Programme Management and
- External Communications.
Human resources
The Human Resources team's focus is to support managers and staff in making the Assembly a great place to work. To achieve this we work with our customers to develop people practices that are best in class, from recruitment, through to induction, learning and development, performance management, support for line mangers, HR IT systems, corporate health to pre retirement support. The Assembly's People Strategy sets out our strategic goals and is supported by a more detailed service plan that is reviewed and updated in conjunction with our customers annually. An important element of our work involves overseeing financial support to Assembly Members and assisting them in their role as employers.
Financial Services
The Financial Services team sets the standards for financial management, accounting and financial control in the Assembly; processing payments (including payroll) to Assembly Members, their support staff, and Assembly staff; supporting the Assembly Commission in demonstrating value for money, stewardship and probity in managing its financial resources; and paying all supplier invoices as quickly as possible to improve the cashflow of businesses in these difficult times.
Information and Communications Technology
The ICT team has responsibility for managing the ICT and broadcasting services provided to the Assembly Commission. The team ensures that ICT services are provided to Members, their support staff and officials, and that broadcasting facilities are available within the Assembly Commission.
Estates and Facilities Management
The team is responsible for managing the Assembly Commission’s estate, and managing a range of contracts with external service providers. The team provides a wide range of essential services and facilities for both the Assembly building and the Pierhead Building to enable and assist Assembly Members and officials to carry out their duties effectively. These include emergency procedures, accommodation and health and safety.
Security
Security has responsibility for dealing with all aspects of building and physical security in the Assembly Commission Cardiff Bay buildings.
Corporate Planning
The responsibility of the Corporate Planning team is to set out and monitor the priorities and objectives of the Assembly Commission, to include preparing the Assembly Commission Staff Corporate Plan and Annual Plans, Risk Management and Business Continuity.
Change and Programme Management
The function of the Change and Programme Management team is to provide a framework to help manage, deliver and implement changes within the organisation. The team ensures that good Programme and Project Management techniques and documentation are used to manage discreet time-limited pieces of work.
External Communications
The External Communications team has responsibility for raising public awareness of the powers and work of the National Assembly for Wales. Functions include the delivery of a communications strategy, liaison with the Press and broadcast media on behalf of the Presiding Officer, the Assembly Commission and Committee Chairs, as well as on behalf of the Chief Executive and Clerk.
